Details
Maximizing Call Center Performance
136 Innovative Ideas for Increasing Productivity and Customer Satisfaction
31,23 € |
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Verlag: | Crc Press |
Format: | |
Veröffentl.: | 01.01.1999 |
ISBN/EAN: | 9781482294552 |
Sprache: | englisch |
Anzahl Seiten: | 137 |
DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.
Beschreibungen
Ever wish you could find out how North America's biggest and most advanced call centers are really using call center technology? Want to know how successful call centers have solved the problems behind basic call center functions such as order handling, h